Privacy Policy
Last updated: 23.06.2026
Data Operator
The personal data operator is KOLLABIUM-FZCO (IFZA Building A1, Dubai Silicon Oasis, Dubai, UAE). This Policy describes how the personal data of users of longiviya.com is processed and protected.
Personal data of users located in the Russian Federation is processed and stored on servers located in the Russian Federation, in accordance with Federal Law No. 152-FZ "On Personal Data".
Categories of Data Processed
The Company processes the following categories of data:
- registration data: name, email address, phone number;
- order data: order contents, delivery address, purchase history;
- partner programme data: referral relationships and accruals;
- technical data: IP address, device type, cookie data.
Purposes of Processing
Personal data is processed for the purposes of:
- performing the sale and delivery of goods;
- registering and maintaining the user's account;
- operating the partner programme;
- providing order status and service notifications;
- ensuring security and improving the Platform.
Legal Basis
Processing of personal data is carried out on the grounds provided for in Articles 6 and 9 of Federal Law No. 152-FZ: consent of the data subject, performance of a contract to which the subject is a party, and the legitimate interests of the operator.
Disclosure to Third Parties
To perform the contract, the Company may share the necessary minimum of data with third parties: the payment provider (Love&Pay) for processing payments, delivery services for fulfilling orders, and analytics services. Third parties process data only to the extent necessary to provide the relevant services.
Storage and Localisation
Personal data of users from the Russian Federation is stored on servers located within the Russian Federation. Data is retained for as long as necessary to achieve the purposes of processing or for the period established by law.
Rights of the Data Subject
The data subject has the right to:
- obtain information about the processing of their personal data;
- request rectification, blocking or deletion of data;
- withdraw consent to the processing of personal data;
- lodge a complaint with the authorised data protection authority (Roskomnadzor).
Security
The Company takes the necessary legal, organisational and technical measures to protect personal data against unlawful access, destruction, alteration, blocking and other unlawful actions.
International Data Transfers
For users from the European Union, data is processed in line with the principles of the General Data Protection Regulation (GDPR). Cross-border data transfers are carried out while ensuring an adequate level of data protection.
Contacts
For questions regarding the processing of personal data, contact: legal@longiviya.com. Operator: KOLLABIUM-FZCO, IFZA Building A1, Dubai Silicon Oasis, Dubai, UAE.